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Another Facebook Outage Causes Ripple Effects Around the Web
Yesterday afternoon, beginning at around 3 pm EST, Facebook started experiencing intermittent outages around the globe for the second time this week due to what the company called a “configuration...
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Neustar UltraDNS Went Down and Took Netflix (and Half the Internet) With it
Neustar UltraDNS experienced a major outage due to a suspected DDoS attack on Thursday, October 15, at approximately 4:20 PM EST and lasted for roughly 90 minutes. It was later discovered that the...
View ArticleVelocity NY ’15 Review Part I: Revving Up Browser Speed and Performance
When I was an industry analyst covering the application performance management space at 451 Research, one of the broad trends I was following was something that I called “preventive performance...
View ArticleVelocity NY ’15 Review Part II: How Etsy Turns Monitoring Data into...
Most people know Etsy as the online marketplace for handmade craft items from around the world. The 10-year-old eCommerce site processes nearly $2 billion worth of transactions a year. Just as it sells...
View ArticleTCP Flags Continued: CWR + ECE
Today we venture forth looking at a couple of additional flags found in the TCP header: CWR and ECE. [1] These TCP flags are used together with two flags in the IP header (ECT and CE) to warn senders...
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China’s Singles Day: Previewing the Biggest eCommerce Day of the Year
China’s Singles Day is upon us again this Wednesday, as the world’s largest concentration of Internet users gears up for a one-day online spending spree that dwarfs eCommerce in the US for the entire...
View ArticleHoliday Shopping Preview: We’re Ready, Are you?
The online holiday shopping season starts in earnest this week. Our benchmark e-commerce sites have been picked out, our tests have been set up, now we’ll see how well eRetailers have heeded our advice...
View ArticleGartner Conference Notes: Where Digital Business Meets Bi-Modal IT
I recently had the opportunity to attend the Gartner Data Center Infrastructure & Operations Management Conference in Las Vegas. The event catered to enterprise IT managers and the vendors, like...
View ArticleGartner Conference Notes Part 2: Digital Business Meets APM
In my last post, I talked about how “digital business”—the creation of new business designs by blurring the digital and physical worlds—was the talk of Gartner’s Data Center, Infrastructure &...
View ArticleSynthetic + RUM: Better Together
One of the misperceptions we deal with in some quarters of our market is that real-user measurement is the be-all and end-all of customer experience management. Sure, don’t you want to be looking at...
View ArticleWelcome COO Bob Ranaldi
As Catchpoint’s growth accelerates and our international footprint continues to expand, we’re excited to announce the appointment of our first COO, Bob Ranaldi. Bob will lead global sales and...
View ArticleMonitoring SLAs in an On-Demand World
If you were listening in on our Opscast webinar with Honeywell a few weeks ago you would have learned about an interesting use case of the Catchpoint OnPrem Agent. Honeywell was experiencing painfully...
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Optimizing Your Objects
While the essence of performance monitoring may be catching issues as they happen and fixing them before your users are impacted, preempting those issues altogether is the ultimate goal of any sound...
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A DDoS Attack Hit HSBC, Taking Them Down for Hours
HSBC reported a Distributed Denial of Service (DDoS) attack last Friday that resulted in an outage lasting several hours. Despite being isolated to the UK HSBC website (http://www.hsbc.co.uk/), the...
View ArticleMarketing and IT Collaboration Makes for Happy Customers
The gap between creative and technical is officially closed; in digital business, that is. It’s time for collaboration between marketing and IT to reflect that. Web performance has always been IT’s...
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Top US News Sites Stumble During New Hampshire Primary
The New Hampshire Primary on February 9 may have been a watershed moment in the 2016 US presidential election, with anti-establishment candidates Bernie Sanders and Donald Trump both rolling to big...
View ArticleSuper Bowl 50 Delivered a Near Perfect Online Experience
Super Bowl 50 was a milestone for several reasons, one of them being the actual delivery of the game. The big game was offered via live stream on CBSsports.com, which gave viewers the opportunity to...
View ArticleIs It Time for a Chief Performance Officer?
Modern web applications are technically complex and consist of a large number of different hardware components, software applications, network connections and a wide range of different skills and...
View ArticleCatchpoint Boosts Coverage in China, Africa, IPv6
As the digital businesses’ needs continue to grow and evolve, Catchpoint has ramped up our investment in node coverage to increase visibility in emerging marketplaces as well as technologies. We added...
View ArticleDigital Marketers Need to Care About Web Performance
Recent digital marketing trends have focused on creating a more personalized environment for users. Rather than casting out an oversized net and potentially dragging in weeds and guppies, e-commerce...
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